Smarsh Customer Success

Achieve your compliance goals with personalized solutions

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Realize success with a full suite of best-in-class support and service solutions.

Support

We’re here to help every step
of the way with support plans that
suit your organization’s needs.

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Services

See compelling results with our expert
guidance on supervision, data management,
onboarding and more.

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Customer Success Management

Set up a plan for success with a
manager who understands your
unique needs.

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Training

Expand your product knowledge
and realize value faster
with Smarsh University.

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Our commitment

The Smarsh Customer Success organization is designed to provide our customers with exceptional outcomes and experiences. We partner with every customer to understand your individual needs and priorities, ensuring your organization realizes the maximum value from our products.

“Everyone has been instantaneously responsive.”

-- Michelle Glicklin, Compliance Officer, McLaughlin Ryder Investments

“Having Smarsh for archiving gives me confidence… With Smarsh, when I pick up the phone, I know I’m going to get someone who can answer my questions quickly — it doesn’t take days to get a response.”

-- Ron Lutz, IT Director, PFG

“I like the depth and availability of Smarsh service and support. It’s prompt, and issues get solved without having to drive around the forest trying to figure out the problem. I know somebody’s got a handle on it. That’s what it’s about!”

-- Walter Wilson, Executive VP of Operations, Lucien, Stirling & Gray Financial Corp.

Still have questions?

Talk to our sales team who will walk you through our plans and the different options for your organization.

Contact sales