Banking

Support communications compliance and legal requirements across business lines

The world’s top banks trust Smarsh

Smarsh partners with the world’s leading retail, private and investment banks to stay ahead of mission-critical recordkeeping and oversight challenges, at scale and across a diverse range of highly regulated business lines. Our modern, cloud-native solutions capture, archive, monitor and analyze data from the latest communications channels, and allow for a seamless, efficient search and review process.

Smarsh works for your whole organization

Records and compliance managers

Have all your content accessible in one place so you can respond to regulatory requests quickly and easily, as well as conduct internal investigations and audits.

Attorneys, clerks & legal staff

Reduce the time and cost of e-discovery, activate legal holds, and automatically produce content for audits, investigations or litigation.

CTOs, CIOs & IT staff

Move beyond legacy archives to a cloud-native solution that can process data quickly and effectively, retain unaltered communications in context and provide on-demand access to data.

Specialized benefits to meet your needs, today and tomorrow

Move from legacy archives to a future-proof, cloud-based platform

Global regulatory compliance

Satisfy regional and international records retention, risk and operations requirements.

Cross-functional application

Support legal and compliance requirements across a diverse range of highly-regulated businesses.

Multiple lines of defense

Manage risk mitigation, communications surveillance and audits with one platform from a trusted cloud provider.

Cloud archiving advantage

Process data faster and more effectively than on-prem, with a future-proof, streamlined, scalable cloud solution.

Data privacy controls

Respond to evolving global data privacy mandates with rapid cloud deployment in multiple regions.

Security and protection

Protect information assets from potential data breaches and security exposure.

Stay compliant, protected and productive

Benefits

Features

Capture all communications

Capture data from over 100 communication channels, including email, instant messaging/collaboration, social media, mobile, voice and web platforms. Digital communications content is captured in its native, unaltered format with original conversational context intact. Once archived, content is automatically indexed and made searchable through a single pane of glass to ensure you can confidently meet regulatory obligations.

Store data, compliantly

Once captured, all content can be retained seamlessly in the integrated Smarsh archive – our immutable and context-aware data store. Alternatively, content can be sent to any existing archive, application or data lake. Smarsh archiving solutions provide you with a range of deployment options as well as customizable retention periods to meet your specific business needs.

Find what you need, fast

When you’re producing specific data for regulatory audits and examinations, it needs to be swift, easy and thorough. Smarsh archiving solutions have advanced search capabilities that enable you to zero in on what you're looking for in your archived data. Content can then be packaged and produced on-demand. Multiple export formats are supported, enabling you to extract relevant data and send it to regulators or outside counsel in the format they require.

Save e-discovery time

Is the preparation for litigation, early-case assessment and investigations a recurrent challenge for your organization? Our streamlined e-discovery solutions make collecting, preserving, reviewing and exporting content across all communications channels fast and efficient. This enables you to reduce risk and litigation costs.

Confidently satisfy regulatory obligations

Purpose-built solutions that enable banks to meet federal, FDIC, CFPB, U.S. state and international records retention obligations, as well as state and OCC risk and operations requirements.