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IM & collaboration capture and archiving

The modern workplace relies on collaboration platforms for virtual business communications

Embrace the future of collaboration

IM & collaboration platforms such as Slack, Microsoft Teams and Zoom are business-critical communications tools for a dispersed workforce. With Smarsh, you can capture and archive these communications alongside your other content to confidently meet regulatory compliance and legal objectives.

Smarsh helps you fully preserve IM & collaboration data

The tools you need to enable and manage collaboration

Direct source capture

Capture IM & collaboration content directly from source channels, in native format, with full context and metadata.

Automated provisioning

Mobile provisioning can be carried out on individual or multiple devices and attributed to the user.

Profile and identity management

Identity and profile support for IM & collaboration platforms using automated directory synchronization.

Message threading

IM & collaboration messages are captured and retained in full, threaded conversational context with metadata.

Attachments supported

Images, files, videos and other attachments are preserved and can be viewed or downloaded in their original form.

Support for your archive

Capture and send IM & collaboration content to a Smarsh archive or an existing archive, app or data lake.

Capture it all

Supported platforms:

Workplace by Facebook

Jive

Unify

Empower employees and clients to engage on their preferred platforms

Benefits

Features

Capture and retain multiple channels

Capture content from the latest IM & collaboration platforms in full, threaded conversational context, including metadata such as point-in-time snapshots of joins, leaves, edits, deletes, comments, replies, and attachments. Archive IM & collaboration content alongside other communication channels in one location. A single-pane-of-glass solution makes it easy to comply with SEC, FINRA, FCA, MiFID II and additional regulations.

Find what you need, fast

Advanced, granular search criteria in the Enterprise and Professional Archive let you quickly zero in on the specific content you need. Search results are delivered with lightning-fast speeds, and searches can be saved for easy access in the future.

Save e-discovery time

Save time by collecting, preserving and searching IM & collaboration communications with your company’s other digital content in the Enterprise or Professional Archive. Leverage tools for case management so you’re prepared for audits, investigations, litigation and records requests.

Simplify supervision

Smarsh offers specialized supervision capabilities to meet your compliance obligations. Set up multi-tier review queues, customizable policies, action panels and more to ensure your supervision workflow is as efficient as possible.

Illuminate risk

Leverage supervision policies and reporting tools to illuminate business risk and drive proactive decision making at your organization.

Export content with ease

After content is captured, it can be sent to the Enterprise Archive, Professional Archive, or an existing archive. If content is sent to a Smarsh archive, you can easily access and export your archived communications at any time. Smarsh offers multiple export options so you can deliver content directly to end-users in their required format.